Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

Management of internal and external service for a company of any size

Client conversation dynamic scripts

Microsoft Forms connector helps to create a lead seamlessly in Creatio through Microsoft flow by collecting form responses and increase your sales growth

Chatbot designer for 24/7 service for your customers

Formation of electronic waybills and dispatch of delivery by the Nova Poshta service from Creatio

Quickly search for e-mails in the communication panel

Plan your work, tasks and meetings in your calendar within Creatio. Synchronize your tasks and calendar with Google Calendar and Microsoft Exchange.

The connector allows you to connect several Nova Poshta offices, create TTN in the order, track the status of the parcel and link the status of the parcel to the status of the order, print TTN, and use parcel data to automate messages to customers

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.