Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

For legislators, agencies, and non-profits seeking to modernize engagement and transform service for their citizens or constituents

Management of internal and external service for a company of any size

Client conversation dynamic scripts

Chatbot designer for 24/7 service for your customers

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

Embrace dynamic call scripts for effective customer communications.

Quickly create and automate cases according to a schedule

Easily manage a chain of activities of the case life cycle

This application will allow you to receive and make calls through Microsoft Teams, as well as view call logs and dashboards

Analyze email tones as positive, negative, or neutral/mixed with this plugin, gaining insights for improved customer engagement and data-driven decision-making in Creatio and enhance communication effortlessly.