Field Management
Field Management
Field force management: a schedule of visits, field visit rules
Certified
paid
trial
AI-powered call analytics platform
AI-powered call analytics platform for Creatio
Get your call center agents and managers bring their A-game into action with AI call analytics
paid
trial
Velvetel Pulse
Velvetel Pulse for Creatio

Full-featured AI-based contact center with agent scoring and call analytics

paid
Current key service indicators for a contact
Contact's current service status

Shows current key service indicators for a contact

free
"Quality of service" dashboard
"Quality of service" dashboard

A dashboard for monitoring customer satisfaction levels

free
Social media cases
Social media cases for Creatio
Connector to social media listening system YouScan for effective brand reputation management.
free
Publication of selected knowledge base article to portal
Publication of selected knowledge base article to portal

An ability to publish by one click selected knowledge base article to portal

free
Agent desktop without Feed area
Agent desktop without Feed area

Feed area removal from Agent desktop

free
OAISYS call record download from
OAISYS call record download from Creatio
Call records search and download from Creatio
free
Field surveys
Field surveys for Creatio
Customer field surveys in Creatio mobile application
free