Banza Analytical Segmentation
Banza Analytical Segmentation for Creatio
Database segmentation for efficient analysis
Banza Chat Aggregator for Creatio
Omnichannel dialogue functional for seamless customer interactions
Writer Operator for Creatio
Automated workplace for operator working in text channels including web widget and all popular messengers, such as WhatsApp, Telegram, Viber, Facebook, Instagram, etc.
Banza CI Characteristics Designer
Banza CI Characteristics Designer for Creatio
Create additional dynamic characteristics for your configuration item
Knowledge Management
Collect knowledge about all company services and useful cases in a unified knowledge base.
MasterCRM E-Chat integration
MasterCRM E-Chat integration for Creatio
MasterCRM E-Chat integration for Creatio allows to communicate with customers directly from the Creatio omnichannel core in popular messengers through personal Viber/Telegram account numbers using E-Chat service
Banza service task manager
Banza service task manager for Creatio
Easily manage a chain of activities of the case life cycle
Cooby WhatsApp Integration
Cooby WhatsApp Integration
Cooby empowers your sales team to seamlessly integrate WhatsApp into Creatio. Gain visibility on your team’s message exchanges with customers, learn from actionable sales reports and maintain legal compliance with message tracking.
Ada AI Chatbot
Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.
Service Request and ITAM for Creatio
Manage ITSM process Service Request and IT Assets in an easy, transparent, and cost-effective way.
Whatsapp connector for Creatio
A powerful tool that seamlessly connects WhatsApp with Creatio
SalesUp ChatBot communications
SalesUp ChatBot communications for Creatio
Solution for improving communications with customers and employees through chatbots