Beesender Chat Master for Creatio
Advanced omnichannel chats functionality for Creatio
Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
SalesUp Multichannel Bulk Messaging
SalesUp Multichannel Bulk Messaging for Creatio
Streamline your communication with a tool for sending bulk and trigger messages across SMS, mobile apps, social media, and messanging platforms.
Digital Ads
Monitor the performance of your ad campaigns across multiple social media and digital platforms.
Publication of selected knowledge base article to portal
Publication of selected knowledge base article to portal
An ability to publish by one click selected knowledge base article to portal
Banza Analytical Segmentation
Banza Analytical Segmentation for Creatio
Database segmentation for efficient analysis
Productivity
Plan your work, tasks and meetings in your calendar within Creatio. Synchronize your tasks and calendar with Google Calendar and Microsoft Exchange.
Email search in communication panel
Email search in communication panel for Creatio
Quickly search for e-mails in the communication panel
Writer Operator for Creatio
Automated workplace for operator working in text channels including web widget and all popular messengers, such as WhatsApp, Telegram, Viber, Facebook, Instagram, etc.
Banza CI Characteristics Designer
Banza CI Characteristics Designer for Creatio
Create additional dynamic characteristics for your configuration item
MIME attachment for Creatio
Automatically process attachments encrypted using a digital signature in synchronized emails
Knowledge Management
Collect knowledge about all company services and useful cases in a unified knowledge base.
Lead/Opportunity stage confirmation
Lead/Opportunity stage confirmation for Creatio
Request for confirmation of an opportunity stage change
Banza service task manager
Banza service task manager for Creatio
Easily manage a chain of activities of the case life cycle
Ada AI Chatbot
Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.