Chatbot designer for 24/7 service for your customers

Database segmentation for efficient analysis

Integration with Stream Telecom IP telephony for the ability to make incoming and outgoing calls in Creatio, listen to conversations, view statistics.

Omnichannel dialogue functional for seamless customer interactions

Automated workplace for operator working in text channels including web widget and all popular messengers, such as WhatsApp, Telegram, Viber, Facebook, Instagram, etc.

Take photos using a laptop or phone camera and save them to records immediately

Create additional dynamic characteristics for your configuration item

Favorite email templates for sending a response to a customer in a case

Play video files uploaded to the Attachments detail of any section

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

Quickly create and automate cases according to a schedule

Easily manage a chain of activities of the case life cycle

The Inselligence integration for Creatio provides you instant access to advanced revenue intelligence platform that optimizing your sales strategy.

Manage ITSM process Service Request and IT Assets in an easy, transparent, and cost-effective way.