Contact center product suite
Contact center product suite Creatio
Full-featured Inbound & Outbound call center with AI-based agent scoring and call analytics
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
Paymaze payments management
Paymaze payments management for Creatio
Connector to payment gateways, auto-charge from credit cards, subscriptions, and recurring payments
SalesUp Enhanced template macros
SalesUp Enhanced template macros for Creatio
Set up values, lists, tables, priorities and other types of macros for use in message templates.
Call Center 360 for Creatio
Universal no-code designer of a call center agent’s workplace compatible with any telephony. The workplace contains the necessary information about the customer and all related data from Creatio CRM.
Banza Bot Constructor for Creatio
Chatbot designer for 24/7 service for your customers
Stream Telecom connector for Creatio
Integration with Stream Telecom IP telephony for the ability to make incoming and outgoing calls in Creatio, listen to conversations, view statistics.
eSputnik connector for Creatio
Sending bulk and single email campaigns from Creatio using the eSputnik service
SendPulse connector for Creatio
Service for automatic and manual distribution of email, SMS, Viber SMS
Knowledge Management
Collect knowledge about all company services and useful cases in a unified knowledge base.
Order and Contract Management
Order and Contract Management
Create, manage and monitor your orders and contracts. Ensure timely fulfillment of all your orders, and detect and avoid the bottlenecks in your document flow.
Ada AI Chatbot
Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.
