Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

Catalog of company services for registering customer requests on the portal

For legislators, agencies, and non-profits seeking to modernize engagement and transform service for their citizens or constituents

Client conversation dynamic scripts

Chatbot designer for 24/7 service for your customers

Database segmentation for efficient analysis

Omnichannel dialogue functional for seamless customer interactions

Prengi - Comprehensive System for Clear and Effective Facility Management! By using this system, you can easily manage all processes of operation and maintenance of your facilities online. No limits for number and type of real estate to work with.

Create additional dynamic characteristics for your configuration item

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.

Embrace dynamic call scripts for effective customer communications.

Quickly create and automate cases according to a schedule

Easily manage a chain of activities of the case life cycle

This application will allow you to receive and make calls through Microsoft Teams, as well as view call logs and dashboards

Analyze email tones as positive, negative, or neutral/mixed with this plugin, gaining insights for improved customer engagement and data-driven decision-making in Creatio and enhance communication effortlessly.