Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Banza service catalog for Creatio
Catalog of company services for registering customer requests on the portal
Keen Citizen Services for Creatio
For legislators, agencies, and non-profits seeking to modernize engagement and transform service for their citizens or constituents
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
SalesUp Checklists for Creatio
The add-on helps to simplify routine operations within the framework of the ongoing workflows
Banza Bot Constructor for Creatio
Chatbot designer for 24/7 service for your customers
Keen Solution Sales for Creatio
For companies that build relationships, orchestrate teams, and generate proposals when selling their solutions
SalesAccel for Creatio
Geolocation powered iOS application for managing customer relationships
Banza Chat Aggregator for Creatio
Omnichannel dialogue functional for seamless customer interactions
Prengi service for Creatio
Prengi - Comprehensive System for Clear and Effective Facility Management! By using this system, you can easily manage all processes of operation and maintenance of your facilities online. No limits for number and type of real estate to work with.
Banza Photo InstaSaver for Creatio
Take photos using a laptop or phone camera and save them to records immediately
Banza CI Characteristics Designer
Banza CI Characteristics Designer for Creatio
Create additional dynamic characteristics for your configuration item
Service AI Suite for Creatio
The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.
Call Scripts for Creatio
Embrace dynamic call scripts for effective customer communications.
Banza cases by schedule for Creatio
Quickly create and automate cases according to a schedule