Banza Analytical Segmentation
Banza Analytical Segmentation for Creatio
Database segmentation for efficient analysis
Keen Survey Tool for Creatio
For creating questionnaires as basis for surveys, interviews, quizzes, certifications, and checklists that can include scoring of results.
Writer Operator for Creatio
Automated workplace for operator working in text channels including web widget and all popular messengers, such as WhatsApp, Telegram, Viber, Facebook, Instagram, etc.
Banza Photo InstaSaver for Creatio
Take photos using a laptop or phone camera and save them to records immediately
Banza CI Characteristics Designer
Banza CI Characteristics Designer for Creatio
Create additional dynamic characteristics for your configuration item
Favorite email templates in cases for Creatio
Favorite email templates in cases for Creatio
Favorite email templates for sending a response to a customer in a case
Video player for Creatio
Play video files uploaded to the Attachments detail of any section
Service AI Suite for Creatio
The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.
Surveys Done Easy for Creatio
Conduct surveys among your contacts and accounts
Knowledge Management
Collect knowledge about all company services and useful cases in a unified knowledge base.
Banza service task manager
Banza service task manager for Creatio
Easily manage a chain of activities of the case life cycle
Ada AI Chatbot
Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.
Service Request and ITAM for Creatio
Manage ITSM process Service Request and IT Assets in an easy, transparent, and cost-effective way.
Whatsapp connector for Creatio
A powerful tool that seamlessly connects WhatsApp with Creatio
SalesUp ChatBot communications
SalesUp ChatBot communications for Creatio
Solution for improving communications with customers and employees through chatbots
