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Case Management
Creatio
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Knowledge Management
Creatio
Collect knowledge about all company services and useful cases in a unified knowledge base.
Asterisk connector for Creatio
Creatio
Add-on to Creatio to integrate with Asterisk telephony
Velvetel Pulse for Creatio
Velvetech LLC

Full-featured AI-based contact center with agent scoring and call analytics

Webitel call manager for Creatio
Webitel
The connector provides a complete set of tools to efficiently manage calls within the Creatio system
Ada AI Chatbot
Creatio
Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.
Finesse call centre connector for Creatio
Creatio
Add-on to Creatio to integrate with Cisco Finesse telephony
Five9 connector for Creatio
Velvetech LLC
Connector to Five9 cloud contact center
Microsoft Teams phone connector for Creatio
Solutions Metrix
This application will allow you to receive and make calls through Microsoft Teams, as well as view call logs and dashboards
UniTalk connector for Creatio
UniTalk Cloud
Connector for UniTalk Cloud telephony