Advanced omnichannel chats functionality for Creatio provides a dedicated agent workspace with advanced chat tools, integrating seamlessly with 15 communication channels.

No-code rule-based chatbot builder for Creatio

Collect knowledge about all company services and useful cases in a unified knowledge base.

AI-powered membership summarization tool that transforms complex Symitar core banking data into clear, actionable account insights within Creatio CRM, enabling financial institutions to deliver personalized member experiences instantly.

A smart integration agent that lets Creatio users access external systems via API, retrieve and summarize data, and receive real-time insights directly inside Creatio, without switching applications.

An AI agent for searching and processing information that allows Creatio users to instantly receive accurate answers from all articles in the knowledge base without wasting time manually searching for the right document and information in it.

Velvetel cloud phone system and telephony service

Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.

This application will allow you to receive and make calls through Microsoft Teams, as well as view call logs and dashboards.

From within Microsoft Outlook when viewing an email you can view and create Entities and record Interactions against a record.