Contact center product suite
Contact center product suite Creatio
Full-featured Inbound & Outbound call center with AI-based agent scoring and call analytics
Banza Collection for Creatio
Debt collection strategy automation
Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Keen Citizen Services for Creatio
For legislators, agencies, and non-profits seeking to modernize engagement and transform service for their citizens or constituents
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
SalesUp Multichannel Bulk Messaging
SalesUp Multichannel Bulk Messaging for Creatio
Streamline your communication with a tool for sending bulk and trigger messages across SMS, mobile apps, social media, and messanging platforms.
Call Center 360 for Creatio
Universal no-code designer of a call center agent’s workplace compatible with any telephony. The workplace contains the necessary information about the customer and all related data from Creatio CRM.
Banza Bot Constructor for Creatio
Chatbot designer for 24/7 service for your customers
Stream Telecom connector for Creatio
Integration with Stream Telecom IP telephony for the ability to make incoming and outgoing calls in Creatio, listen to conversations, view statistics.
Service AI Suite for Creatio
The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.
Lead Generation
Engage with your audience from landing pages, analyze its web sessions, and automate marketing workflows
Call Scripts for Creatio
Embrace dynamic call scripts for effective customer communications.
Banza cases by schedule for Creatio
Quickly create and automate cases according to a schedule
Banza service task manager
Banza service task manager for Creatio
Easily manage a chain of activities of the case life cycle
AI Email Sentiment Analyzer
AI Email Sentiment Analyzer for Creatio
Analyze email tones as positive, negative, or neutral/mixed with this plugin, gaining insights for improved customer engagement and data-driven decision-making in Creatio and enhance communication effortlessly.