Contact center product suite
Contact center product suite Creatio
Full-featured Inbound & Outbound call center with AI-based agent scoring and call analytics
Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Keen Citizen Services for Creatio
For legislators, agencies, and non-profits seeking to modernize engagement and transform service for their citizens or constituents
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
Easy attachment field editing
Easy attachment field editing for Creatio
This add-on switches common Attachments detail to editable grid mode
Banza Custom Pop-Up Messages
Banza Custom Pop-Up Messages for Creatio
Creating pop-up messages for users
SalesUp Calculation engine
SalesUp Calculation engine for Creatio
Add-on for Creatio’s platform for implementing calculation logic in the system object cards without software developers involvement.
SalesUp Role-based business rules
SalesUp Role-based business rules for Creatio
Create business rules based on user role.
Call Center 360 for Creatio
Universal no-code designer of a call center agent’s workplace compatible with any telephony. The workplace contains the necessary information about the customer and all related data from Creatio CRM.
Banza Bot Constructor for Creatio
Chatbot designer for 24/7 service for your customers
Banza change log for Creatio
Setup and tracking data changes
Stream Telecom connector for Creatio
Integration with Stream Telecom IP telephony for the ability to make incoming and outgoing calls in Creatio, listen to conversations, view statistics.
MasterCRM BAS integration
MasterCRM BAS integration for Creatio
Connect your Creatio system with your accounting system on the 1C platform (version 8.3 and higher)
Service AI Suite for Creatio
The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.
Banza notification master
Banza notification master for Creatio
Flexible tool for creating and configuring notifications inside of Creatio
