Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
Banza service catalog for Creatio
Catalog of company services for registering customer requests on the portal
Keen Citizen Services for Creatio
For legislators, agencies, and non-profits seeking to modernize engagement and transform service for their citizens or constituents
Beesender Welcome Bot for Creatio
Welcome Bot is an application with a fully customizable chatbot designed to enhance your customer service experience. It supports multiple languages and provides an array of essential functions to help streamline your customer interactions.
ServicePoint for Creatio
Management of internal and external service for a company of any size
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
SalesUp Enhanced template macros
SalesUp Enhanced template macros for Creatio
Set up values, lists, tables, priorities and other types of macros for use in message templates.
Banza Bot Constructor for Creatio
Chatbot designer for 24/7 service for your customers
EmailOnAcid email review for Creatio
An ability to use EmailOnAcid automated tools needed to streamline and optimize your emails
Banza Chat Aggregator for Creatio
Omnichannel dialogue functional for seamless customer interactions
Prengi service for Creatio
Prengi - Comprehensive System for Clear and Effective Facility Management! By using this system, you can easily manage all processes of operation and maintenance of your facilities online. No limits for number and type of real estate to work with.
Banza CI Characteristics Designer
Banza CI Characteristics Designer for Creatio
Create additional dynamic characteristics for your configuration item
Litmus pre-send testing for Creatio
Litmus pre-send testing for Creatio
An ability to use Litmus Checklist view of your email to gain confidence before you send
Service AI Suite for Creatio
The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.
SendPulse connector for Creatio
Service for automatic and manual distribution of email, SMS, Viber SMS