Full-featured Inbound & Outbound call center with AI-based agent scoring and call analytics

Work on projects and project tasks using the Gantt chart and Kanban board.

Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

Simplify communication between both system and portal users, using the chat functionality inside Creatio.

Catalog of company services for registering customer requests on the portal

Light-weight access to Creatio for customers and subcontractors on mobile.

For legislators, agencies, and non-profits seeking to modernize engagement and transform service for their citizens or constituents

Bidirectional connector to upload contacts, products, and orders from Creatio to Shopify and back, providing validity to the links between entities.

Conditional formatting of records in section and detail registries.

Manage questionnaires and surveys in Creatio and on the landing page outside of Creatio

Add-on to prepare questionnaires and carry out customer surveys

Feature-rich, highly customizable map platform for field sales, geo-analysis, routing, location tracking, territory management, prospecting, embeddable maps and no-code automation

Managing FedEx shipments from Creatio Orders

Collecting information about user site actions. Starting from Creatio 8.0.10, the Matomo web analytics functionality is included in the Creatio Marketing product and is available without the need for the connector installation