Case Management
Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.
SalesUp Internal chats for Creatio
Simplify communication between both system and portal users, using the chat functionality inside Creatio.
Banza service catalog for Creatio
Catalog of company services for registering customer requests on the portal
Keen Citizen Services for Creatio
For legislators, agencies, and non-profits seeking to modernize engagement and transform service for their citizens or constituents
Field Management
Field force management: a schedule of visits, field visit rules
DocFlow Collegial for Creatio
Organising work of collegial institutions for a company of any size
ServicePoint for Creatio
Management of internal and external service for a company of any size
Banza Conversation Scripts
Banza Conversation Scripts for Creatio
Client conversation dynamic scripts
Banza Bot Constructor for Creatio
Chatbot designer for 24/7 service for your customers
End User access for Creatio
Collaboration between your company and your customers through the Evoqia Portal
Banza CI Characteristics Designer
Banza CI Characteristics Designer for Creatio
Create additional dynamic characteristics for your configuration item
Service AI Suite for Creatio
The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.
MasterCRM E-Chat integration
MasterCRM E-Chat integration for Creatio
MasterCRM E-Chat integration for Creatio allows to communicate with customers directly from the Creatio omnichannel core in popular messengers through personal Viber/Telegram account numbers using E-Chat service
Call Scripts for Creatio
Embrace dynamic call scripts for effective customer communications.
Banza cases by schedule for Creatio
Quickly create and automate cases according to a schedule