Contact center product suite
Contact center product suite Creatio
Full-featured Inbound & Outbound call center with AI-based agent scoring and call analytics
Questionnaire management for Creatio
Managing questionnaires and surveys in Creatio using conversation scripts
Conducting surveys for Creatio
Add-on to prepare questionnaires and carry out customer surveys
Agent desktop without Feed area
Agent desktop without Feed area
Feed area removal from Agent desktop
Notification of mention in Cases feed
Notification of mention in Cases feed
Notifying user about being mentioned in the Cases feed by email
Beesender Welcome chatbot
Beesender Welcome chatbot for Creatio
Business process for multilingual communication with customers
Templates for case filling
Case templates for Creatio
Creating cases using preconfigured templates
Publication of selected knowledge base article to portal
Publication of selected knowledge base article to portal
An ability to publish by one click selected knowledge base article to portal
Smart surveys for Creatio
Smart Surveys boosts the benefits of Creatio, helping to get useful information for decision making, enriching customer knowledge and enhancing the customer generation, retention and loyalty.
ServicePoint for Creatio
Management of internal and external service for a company of any size
