Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

Simplify communication between both system and portal users, using the chat functionality inside Creatio.

Catalog of company services for registering customer requests on the portal

For legislators, agencies, and non-profits seeking to modernize engagement and transform service for their citizens or constituents

Welcome Bot is an application with a fully customizable chatbot designed to enhance your customer service experience. It supports multiple languages and provides an array of essential functions to help streamline your customer interactions.

Management of internal and external service for a company of any size

Streamline your communication with a tool for sending bulk and trigger messages across SMS, mobile apps, social media, and messanging platforms.

Client conversation dynamic scripts

Microsoft Forms connector helps to create a lead seamlessly in Creatio through Microsoft flow by collecting form responses and increase your sales growth

Chatbot designer for 24/7 service for your customers

Omnichannel dialogue functional for seamless customer interactions

Prengi - Comprehensive System for Clear and Effective Facility Management! By using this system, you can easily manage all processes of operation and maintenance of your facilities online. No limits for number and type of real estate to work with.

Create additional dynamic characteristics for your configuration item

The ChatGPT AI model can help handle routine queries and assist with information retrieval, while human agents can focus on more complex or specialized customer issues, as well as provide empathy and emotional support when needed.