Full-featured Inbound & Outbound call center with AI-based agent scoring and call analytics

Work on projects and project tasks using the Gantt chart and Kanban board.

Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

Connector to Five9 cloud contact center

Simplify communication between both system and portal users, using the chat functionality inside Creatio.

VELVETEL cloud phone system and telephony service

Catalog of company services for registering customer requests on the portal

Light-weight access to Creatio for customers and subcontractors on mobile.

For legislators, agencies, and non-profits seeking to modernize engagement and transform service for their citizens or constituents

Connector to Twilio telephony service

Conditional formatting of records in section and detail registries.

The connector provides visibility into employee activity within the Creatio platform. Creatio product usage is incorporated into an overall productivity score representative of employee engagement across various cloud tools.

Add-on to Creatio to integrate with Asterisk telephony

The connector provides a complete set of tools to efficiently manage calls within the Creatio system