Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

Send posts or comments from the Hootsuite dashboard directly to Creatio, creating contact or case records.

Uncover new sales opportunities, as well as threats across social media with YouScan. Empower your customer success managers, marketers and sales specialists with social media insights delivered directly into Creatio.

Terminal Flow 360 streamlines foreign carrier delivery order management by integrating with existing tools and enhancing visibility, efficiency, and carrier management processes.

Quickly create and automate cases according to a schedule

Catalog of company services for registering customer requests on the portal

Connector to social media listening system YouScan for effective brand reputation management.

Management of internal and external service for a company of any size

Extend the variety of your specific case parameters

Easily manage a chain of activities of the case life cycle

Creating cases using preconfigured templates

Manage problems connected to cases

An “emote” that expresses how the customer feels about the case processing