Advanced omnichannel chats functionality for Creatio provides a dedicated agent workspace with advanced chat tools, integrating seamlessly with 16 communication channels.

Plan your work, tasks and meetings in your calendar within Creatio. Synchronize your tasks and calendar with Google Calendar and Microsoft Exchange.

Intelligent, full-cycle service management capabilities that improve all processes related to service delivery, interaction with customers, feedback tracking and analysis, department performance monitoring, and more.

Create a single database of all accounts and contacts you work with and build a 360-degree view of your customers.

Create, manage and monitor your orders and contracts. Ensure timely fulfillment of all your orders, and detect and avoid the bottlenecks in your document flow.

Organize your lead and opportunity management with ease. Apply effective lead capturing tools, segment leads to focus on the best opportunities, and monitor the lead pipeline to avoid bottlenecks as early as possible.

Engage with your audience from landing pages, analyze its web sessions, and automate marketing workflows

Collect knowledge about all company services and useful cases in a unified knowledge base.

Monitor the performance of your ad campaigns across multiple social media and digital platforms.

No-code rule-based chatbot builder for Creatio

Plan, promote, and manage successful events. Streamline registrations, engage attendees, and measure event success

Conditional formatting of records in section and detail registries.

A powerful iPaaS for integrating Creatio with all kinds of other business solutions

Deduplication for Creatio Freedom UI enhances data integrity by providing advanced deduplication for Contacts, Accounts, and Leads

Generate unlimited number of PDF documents from Word printables – no external service needed.

Browser file viewer for Creatio is an add-on to preview attachments like .pdf, .png, .mp4, and more browser-supportable files in the browser.

Gantt chart and Kanban board helps to easily visualize data of any Creatio’s section.

The connector is designed to facilitate the upload, download and deletion of files directly from Creatio UI. The plug-in can be used by organizations that use/intend to use SharePoint Office 365 as a Document Repository for Creatio.

Add-on to Creatio to integrate with Asterisk telephony

The low-code product for managing data, plan-fact data analysis, forecasting, planning and tracking employees KPI's with the capability to build models online, visualize the results automatically, form and upload reports.

Add-In for Outlook that embeds part of the functionality of Creatio into Microsoft Outlook®

Full-featured AI-based contact center with agent scoring and call analytics

Preview, online co-editing and file versioning

Mass updating of the column value in the section by the installed filter/folder

Generate printable documents based on section records.

The JotForm connector enriches Creatio's CRM, offering automated data sync, customizable forms, and real-time analytics, streamlining workflows for sales, marketing, and HR teams.

This Add-in for Microsoft Outlook allows Creatio users to connect their emails to Creatio objects, such as Leads, Opportunities, Cases, Accounts, etc., without leaving Outlook, or going back and forth between both Outlook and Creatio.

Streamline your communication with a tool for sending bulk and trigger messages across SMS, mobile apps, social media, and messanging platforms.

Apollo.io connector allows you to enrich Contact and Account records

The connector allows processing messages from WhatsApp in Creatio

Connector to Microsoft Power BI Desktop, an interactive data visualization software

Velvetel cloud phone system and telephony service

Reload data button for updating data without page reloading.

The connector enables the capability to create MS Teams online meetings from Creatio calendar.

Easily identifiable filters in lists

Streamline your customer service engagements with an AI-powered Ada bot that connects to your knowledge base. Generate expert responses to your customers’ requests via Ada and seamlessly hand over unresolved conversations to human agents in Creatio.

Preview images in attachment lists

The DocuSign integration for Creatio enables users to send documents that need to be digitally signed directly from Creatio UI.

The automatization of notifications sending to various business processes participants, both internally and externally via email, messenger, pop-up, push-notifications, and activities.

Approval workflow for any section of Creatio that allows for parallel and sequential approvals of cases of any complexity.